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This paper aims to outline the process of developing a new co-produced virtual group support programme called Positive Family Connections (PFC) aimed at family carers of children with a learning disability, or who are autistic, aged between 8 and 13 years.

Development process: family carers were recruited to develop PFC prior to a feasibility randomised controlled trial being conducted (not reported in this paper). The programme was positively oriented and family systems-focused. PFC was developed by family carers, along with the research team, and designed to be delivered by family carer facilitators. The development process included several meetings to design the format and content of the programme. An initial pilot was then delivered and further amendments made to the programme in response to the pilot participants’ feedback.

The programme: the co-produced PFC programme involved attending six weekly sessions on Zoom; each 2-h session focused on different themes (e.g. communication and activities).

Reflections on the co-production process: key ingredients of co-production included ensuring clarity on roles, positive communication and understanding of the family carers’ situation and utilising the varied skills family carers can bring to research and practise.

This is the first family systems-focused programme that the authors know of, that has been co-produced with family carers and solely delivered virtually by trained family carer facilitators from the outset.

The purpose of this paper is to offer guidelines and recommendations for launching and running sustainable programs involving partnerships between industries and universities. Teaching technical writing and communication to fire and emergency services personnel is a task that requires forethought and intricate planning. The Advanced Technical Writing Certificate provided jointly by the Center for Public Safety Excellence and George Mason University balances the unique workplace needs of fire service professionals while working to ensure a high level of transfer and information retention.

This study will describe how the authors have developed and run a successful course series. The methods used to structure the courses are explained in detail, alongside the pedagogical theories that shaped information delivery. This paper offers a detailed guide to program development and implementation.

Providing a uniquely collaborative online environment and designing each module with the purpose of knowledge transfer have created an effective method by which advanced principles can be taught to working professionals in a relatively short period of time. By collaborating with subject matter experts and focusing on the utility of the material, the authors were able to create a highly effective course that served the needs of first responders.

Using the steps detailed in the article, programs like this could be replicated, allowing greater access to workplace learners of all kinds and a pathway to sustainable programs like these in universities. The research also details the importance of an adaptive course that continues to grow and improve.

By modeling the course and making use of experts, students are capable of learning complex topics with ease in a short amount of time.

This study aims to extend existing research on impact measurement (IM) in social enterprises (SEs) by capturing, comparing and contrasting perceptions of IM in SEs in Australia and India.

A qualitative methodology was used to study five cases each in India and Australia. The SEs were identified using snowball and theoretical sampling, and grounded theory was applied to analyze the data.

Emerging perceptions of IM in both countries are described according to the development of the SE, its perceived impact and IM methods and challenges. Primary differences between India and Australia lie in perceptions of impact and IM, and related tools and processes. Similarities include understanding the importance of IM and the challenges faced. Signaling theory is used to depict how some SEs use IM to signal quality to their stakeholders and how information asymmetry can be reduced by measuring and reporting on IM.

There is limited representation from developed and developing countries, and the snowball and theoretical sampling approaches used to identify SEs have limitations, including limited representation of SEs.

There is presently no standardized method of IM due to common challenges and perceived barriers. It is, therefore, important for SEs to work toward developing their own comprehensive IM methodology that is ingrained in strategy, applied on a regular basis and used to measure collective impact to increase sense of ownership and acceptability for employees and partners.

The paper brings the social entrepreneurs’ perspectives on measuring social impact while comparing these perspectives in one developing and one developed country.

Unicorn and STILAS are multiuser client/server systems developed in and for the Unix environment to automate all aspects of information management, from cataloging and authority control to intelligent access of non‐SIRSI databases. In keeping with the client/server concept, SIRSI has introduced a graphical user interface (GUI) to Unicorn and STILAS. The SIRSI system provides a path to information both inside and outside the library. SIRSI provides a standard interface, an “Intelligent Interface” client to diverse database systems and other vendors' library automation systems. SIRSI's Reference Database Managers provide an intelligent connection to locally mounted reference databases. SIRSI's VIZION, a stand‐alone desktop client, provides an automatic graphical user interface to hundreds of online sources of information and services available through the Internet and via modem. Furthermore, SIRSI has recently introduced WebCat, which facilitates mounting and access to the complete catalogs and other services of libraries over the Internet's World Wide Web.

We recall Sidney Greenstreet's profile of Humphrey Bogart in The Maltese Falcon: ‘Upon my soul sir, you are a character, you really are.’ The same might be said of Gorby, the leader of the second most powerful country in the world, whose stated philosophy over seventy years has been: profit is a moral evil.

This special volume of Advances in International Marketingis guest-edited by Professors G. Tomas M. Hult and Elvin C. Lashbrooke, Jr. of Michigan State University. The entire volume addresses a variety of topics relating to study abroad programs in business schools. This volume grew out of the Third Roundtable on Internationalizing Business Education hosted by the Center for International Business Education and Research at Michigan State University (MSU-CIBER). Serving as co-sponsors for this event were CIBERs at Duke University, Purdue University, San Diego State University, Texas A&M University, University of Memphis, University of Connecticut, University of Kansas, University of Illinois, University of Pittsburgh, University of South Carolina, University of Texas at Austin, and the University of Wisconsin. The contributions selected for this volume represent some of the best thinking and empirical findings on business-focused study abroad concepts.

This paper aims to review content provided in an article published in 1993 to determine if there is still a need to provide information services to American Indians living away from their homeland areas.

The design involved reviewing the content and recommendations provided in the 1993 article and then to update this content by reviewing updated US Census data, a literature review and observed examples based on personal observations and experiences.

The paper found that there is still a need for services due to increased American Indian population. While more American Indian librarians are employed, there is still a need for all librarians to learn how to serve this population.

While the article reviews content from 1993, it provides original perspectives and adds additional evaluation criteria.

Although Black individuals are disproportionately affected by hypertension as evidenced by higher prevalence and lower control rates, few studies have investigated this disparity from the lens of those most affected by this condition. This chapter explores how Black men make sense of their hypertension and how they negotiate this condition within their everyday lives, illuminating how racism and power dynamics embedded within their environments affect their experiences living with hypertension.

Critical Race Theory tenets were utilized alongside a narrative design to elicit stories of hypertension experiences of four Black men living in Ontario, Canada. Eight semistructured in-depth interviews were conducted, transcribed, and thematically analyzed to illuminate how participants create meaning in regard to their hypertension.

Participants’ experiences with discrimination, isolation, and migration raise awareness of how power relations embedded within social, political, and historical contexts can affect hypertension experiences.

The findings of this study are bounded by its narrative context, and the characteristics of the individuals who shared their experiences.

This study highlights the importance of how discussions concerning hypertensive minority men should be broadened to include the voices of such men, as well as the structures that discriminate against and oppress minority individuals.

Automated vehicle technologies dominate many visions of future systems of smart mobility. This chapter uses the approach of Transition Management to explore the multi-actor governance processes around automated vehicle technologies in the United Kingdom (UK), with specific attention being paid to the role of the UK government. It shows the relatively comprehensive approach to automated vehicle innovation that has been adopted by the UK government, emerging across multiple domains including the creation of positive discourses around automation, and the facilitation of network building and demonstration projects. Framed by the Transition Management cycle of strategic, tactical, operational and reflexive activities, the chapter argues for greater integration across the levels of the cycle, and experimentation that moves beyond technological capability, to include the heterogeneous publics, in a more diverse set of roles than the current framing of ‘potential technology adopter’. The chapter points to the techno-optimism displayed by governments participating in the international race to vehicle automation, often with dual roles as both producers and consumers, and suggest that greater inclusivity, democracy, diversity and openness in the innovation process may contribute to context sensitive implementation.